COVID-19 MAINFREIGHT HOME DELIVERY PROTOCOL
We use Mainfreight for the majority of our NZ wide furniture deliveries outside of Auckland and Christchurch..
The following is Mainfreight's (Alert Level 3) contactless delivery service, with measures that will eliminate interpersonal contact and reduce our driver team’s exposure while at the household.
- During our pre-delivery call we will be asking receiver’s questions around their health status and if any household members are in self-isolation due to having the virus, close contact or recent travel. Deliveries to these properties will be managed on a case by case basis.
- With all home deliveries when arriving at a residence, we will knock, step back ensuring 2 metre exclusion zone is in place. This will need to be adhered to at all times between the receiver and our team.
- If requested, we will deliver the item into the appropriate room of the house and place in position, as long as this can be completed safely and does not require the delivery team to touch or move any existing items within the residence.